Contact Us

Select an option below to submit a request form our support team.

*Submissions are responded to in the order they are received during the hours of 9am – 5pm MST, Monday -Friday. We are committed to responding in as timely manner as possible. Thank you for reaching out!

    First Name*

    Last Name*

    Email*

    Phone*

    Bike / Scooter Model*

    Where did you purchase your Magnum Bike or Scooter?*

    How long have you had your Magnum Bike or Scooter?*

    How many miles are on your electric bike or scooter?*

    Please describe in detail the problem you are experiencing with your Magnum Bike or Scooter. You may want to describe what you are experiencing when you ride, any sounds that you hear, visible abnormalities, or examples of how specific parts are acting.

    Upload a photo of the issue

    Name*

    Email*

    Phone

    Message*

    Name on the order*

    Email address associated with the order*

    Phone

    Website order number (five digit number from email invoice)*

    Message*

    Name*

    Email*

    Phone

    Message*