https://www.magnumbikes.com/wp-content/uploads/2017/09/Untitled-1.png 0 0 a7j14b1958 https://www.magnumbikes.com/wp-content/uploads/2017/09/Untitled-1.png a7j14b19582016-08-11 15:13:332016-08-11 15:13:33What if I feel that the range of my E-Bicycle is low?
- Check your charger. Please deplete the battery entirely and check the time it takes to complete the charge of your battery from 0-100%. The correct time should be 6.5 hours. If the charge time is less this indicates that the charger is not completing the charge
- After charging your battery completely ride it out. Ride the E-bike once and measure your total trip distance to see if the battery is functioning properly. Magnum Bikes service center will want to know the actual range of your battery
- If you are able, measure the battery voltage when fully charged. The voltage of your lithium battery should be 42V. If it is less than this there is a problem with either your battery or charger
- If the problem persists please see your licensed Magnum Bikes dealer