What if I feel that the range of my E-Bicycle is low?

  1. Check your charger. Please deplete the battery entirely and check the time it takes to complete the charge of your battery from 0-100%. The correct time should be 6.5 hours. If the charge time is less this indicates that the charger is not completing the charge
  2. After charging your battery completely ride it out. Ride the E-bike once and measure your total trip distance to see if the battery is functioning properly. Magnum Bikes service center will want to know the actual range of your battery
  3. If you are able, measure the battery voltage when fully charged. The voltage of your lithium battery should be 42V. If it is less than this there is a problem with either your battery or charger
  4. If the problem persists please see your licensed Magnum Bikes dealer