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EBIKE RETURN POLICY

  • Within 14 days of the delivery date
  • Under 10 miles on the odometer
  • Must be in like-new condition and free from dirt, dust, or fragrances
  • Must be in the same packaging (all cardboard and foam) and condition that you received it
  • Must include all items that were included inside the box (charger, keys, hardware, etc.)
  • May be subject to a restocking fee of up to 20%
    • The restocking fee applies if return requirements are not met
    • The restocking fee applies if the bike is not in like-new condition
  • Customer is responsible for the cost of shipping and handling
  • Customer must receive prior authorization from Magnum Bikes by emailing info@magnumbikes.com
  • Refunds will be made after the bike is received and inspected. The inspection process will typically take about one week once the bike is received. Once the entire inspection is completed, refunds will typically be processed in about 2-3 business days