Technical Support

To submit a possible warranty claim or technical issue regarding the parts and performance of your Magnum bike or scooter – please fill out the form below. It will be sent to our technical support team who will respond in the order that submissions are received. For general inquiries please contact us here.

First Name*

Last Name*

Email*

Phone*

Bike / Scooter Model*

Where did you purchase your Magnum Bike or Scooter?*

How long have you had your Magnum Bike or Scooter?*

How many miles are on your electric bike or scooter?*

Please describe in detail the problem you are experiencing with your Magnum Bike or Scooter. You may want to describe what you are experiencing when you ride, any sounds that you hear, visible abnormalities, or examples of how specific parts are acting.

Upload a photo of the issue

Name*

Email*

Phone

Message*

Name on the order*

Email address associated with the order*

Phone

Website order number (five digit number from email invoice)*

Message*

Name*

Email*

Phone

Message*